Privacy Policy for Quietiq Inc. — SOPPilot
Last Updated: May 15, 2026
1. Introduction
This Privacy Policy explains how Quietiq Inc. (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects information when you use SOPPilot (“the App”).
SOPPilot is an AI-powered industrial Standard Operating Procedure (SOP) assistant designed for manufacturing, maintenance, operations, field services, compliance, and industrial workflow documentation.
By using the App, you agree to the practices described in this Privacy Policy.
2. Information We Collect
A. Information You Create in the App
SOPPilot may store the following information locally on your device and/or within your connected cloud storage account if you enable backup or sync features:
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SOP documents
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SOP titles and descriptions
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Revision history
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Approval and review metadata
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Embedded images and attachments
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Company branding information
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Checklist items
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Approval workflow status
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Document control information
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User role settings (Creator, Approver, Admin)
Important Voice Privacy Notice
SOPPilot includes voice-guided SOP creation features using Android speech recognition services.
The App is designed so that:
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Raw voice audio is not permanently stored
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Temporary transcript data is not permanently stored
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Only finalized SOP content chosen by the user is saved
3. Camera, Microphone, and Storage Permissions
Camera Access
SOPPilot may request camera access to:
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Capture SOP images
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Attach images to procedures
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Document equipment or work steps
Images are processed locally unless you explicitly enable cloud backup or sharing.
Microphone Access
SOPPilot may request microphone access to:
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Record spoken SOP responses
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Support voice-guided SOP interviews
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Enable speech-to-text functionality
Voice input is processed through Android speech recognition services.
File and Storage Access
The App may request storage permissions to:
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Save PDF and DOCX exports
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Import images or files
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Access company logos
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Support OneDrive synchronization
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Export SOP documentation
4. OneDrive Backup and Cloud Sync
SOPPilot is designed with a local-first architecture.
By default:
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SOP data remains on your device
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No central Quietiq cloud database is used
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Data is not uploaded unless you explicitly enable sync or backup
If you connect your Microsoft OneDrive account:
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SOP files may be backed up to your OneDrive storage
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Microsoft may process data according to their own privacy policies
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The App may access:
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Files.ReadWrite
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User.Read
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We only access the minimum permissions necessary to support synchronization and backup functionality.
Microsoft privacy information:
5. Analytics and Diagnostics
SOPPilot may collect limited analytics and diagnostic information to improve app performance and stability.
This may include:
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Device model
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Android OS version
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App version
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Crash reports
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Performance diagnostics
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Feature usage statistics
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Session duration
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Paid/unpaid account status
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General geographic region
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Device type
Analytics data is intended to be aggregated and anonymized where reasonably possible.
We do not intentionally collect:
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SOP document contents
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Voice recordings
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Temporary transcripts
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Attached images
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Sensitive industrial procedure content
6. Third-Party Services
SOPPilot may use third-party services including:
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Google LLC
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Microsoft Corporation
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Google AdMob
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Google Play
These services may collect information in accordance with their own privacy policies.
Third-Party Privacy Policies
7. Advertising
Free versions of SOPPilot may display advertisements using Google AdMob.
Ad providers may automatically collect:
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Advertising identifiers
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Device identifiers
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Approximate location information
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Usage metrics
You can manage advertising preferences through your Android device settings.
8. Purchases and Billing
SOPPilot may offer paid subscriptions, lifetime purchases, or premium upgrades through Google Play Billing.
Purchase verification may involve:
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Purchase tokens
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Product identifiers
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Package identifiers
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Billing status verification
Payment processing is handled by Google Play and not directly by Quietiq Inc.
We do not store your credit card information.
9. Data Retention
Because SOPPilot is primarily local-first:
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Most data remains stored on your device
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You control deletion of local files
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OneDrive backups remain under your Microsoft account control
Diagnostic and analytics data may be retained for operational, security, or legal purposes.
10. Data Security
We implement reasonable technical and organizational safeguards designed to protect your information.
However, no storage or transmission system can be guaranteed to be 100% secure.
Users are responsible for:
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Securing their devices
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Protecting exported SOP files
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Managing access to shared storage locations
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Maintaining account credentials
11. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
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Access your information
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Delete your information
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Disable analytics
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Disconnect OneDrive
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Remove local app data
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Request information about data practices
You can typically remove local data by uninstalling the App or clearing app storage through Android settings.
12. Children's Privacy
SOPPilot is intended for professional and industrial use and is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children.
13. International Users
SOPPilot may be used internationally.
If you use cloud-connected features, your information may be processed in countries outside your jurisdiction through Microsoft, Google, or other service providers.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted within the App and/or associated distribution platforms.
Continued use of the App after updates constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or your data, contact:
Quietiq Inc.
Calgary, Alberta, Canada